At Layered Dress, we believe in making timeless fashion as effortless to acquire as it is to wear. Below you’ll find answers to our most commonly asked questions about our collections, shipping policies, and more.
Our Collections
Q: What style aesthetic does Layered Dress embody?
A: We specialize in timeless elegance with pieces designed to transcend seasons. Our collections feature sophisticated silhouettes like oxblood mini dresses, velvet satin maxis, and structured blazers that blend contemporary tailoring with classic femininity.
Q: Do you carry petite or curve sizes?
A: Yes! Our New York team carefully curates each collection to include a range of sizes. Every item—from our bow-shoulder dresses to linen shirt dresses—is available in petite through curve sizing.
Q: Are your pieces suitable for special occasions?
A: Absolutely. Many of our clients select pieces like our ivory bridal mini dress or baby blue co-ords for cocktail events, destination weddings, and sophisticated getaways. We design with versatility in mind.
Ordering & Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for seamless international transactions—perfect when you’re investing in seasonless pieces like our $24.96 black maxi or yellow bandeau dress.
Q: Is my payment information secure?
A: Security is as important to us as the French seams on our dresses. All payments are processed through encrypted channels with PCI-compliant partners.
Shipping & Delivery
Q: Where do you ship?
A: We deliver globally (excluding select remote areas in Asia) from our New York studio. Whether you’re in Paris preparing for a gala or in Sydney building a capsule wardrobe, we’ll get your pieces to you.
Q: What are my shipping options?
A: Choose between:
✈ Standard Shipping ($12.95): Processed in 1-2 days, delivered via DHL/FedEx in 10-15 business days—ideal for last-minute needs like that faux fur coat at $6.24.
🎁 Free Shipping (orders over $50): Shipped via EMS within 15-25 business days, perfect when combining multiple timeless pieces.
✈ Standard Shipping ($12.95): Processed in 1-2 days, delivered via DHL/FedEx in 10-15 business days—ideal for last-minute needs like that faux fur coat at $6.24.
🎁 Free Shipping (orders over $50): Shipped via EMS within 15-25 business days, perfect when combining multiple timeless pieces.
Q: Can I track my order?
A: Yes! You’ll receive real-time tracking to follow your parcel’s journey—whether it contains our bestselling knitwear or that velvet satin maxi you’ve been dreaming of.
Returns & Exchanges
Q: What’s your return policy?
A: We offer 15-day returns from delivery date because confidence shouldn’t expire at checkout. If your structured blazer doesn’t drape perfectly or the oxblood hue isn’t what you envisioned, simply contact us at [email protected].
Q: How do I initiate a return?
A: Email our concierge team with your order details. We handle returns with the same boutique-level attention we apply to selecting our collections.
Customer Care
Q: How can I contact your team?
A: For styling advice, order updates, or general inquiries, our team at [email protected] treats every question with the care we’d extend to a client in our New York studio.
Q: Do you offer styling recommendations?
A: Certainly! Tell us about an upcoming event or your wardrobe goals, and we’ll suggest pairings—perhaps our linen shirt dress with that bow-shoulder style you’ve been eyeing.
Still have questions? Our team is always here to help you discover—and receive—your next timeless piece with the grace and sophistication you deserve.